Privacy Policy

Last Updated: [07 14, 2025]

Cartigo.ca ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cartigo.ca and use our services.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect information about you in a variety of ways:

Personal Data:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by our payment partners; we do not store full credit card details)

Usage Data:

  • IP address

  • Browser type and version

  • Pages you visit

  • Time and date of your visit

  • Referring website

  • Device identifiers

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to improve your experience and analyze website performance.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases and customer support requests

  • Send you marketing communications (you may opt out at any time)

  • Improve our website, products, and services

  • Prevent fraud and maintain security

  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Service providers (e.g., payment processors, shipping companies, marketing tools) who help us operate our business

  • Authorities if required by law or to protect our rights

  • Other parties with your consent

We do not sell your personal information.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law.

5. Security of Your Information

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies

  • Request deletion of your data

  • Withdraw consent to processing (where applicable)

To exercise these rights, please contact us at the email below.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: [contact@cartigo.ca]
📬 Mailing Address: [18111 Blundell Rd, Richmond, BC V6W 1L8.]
📞 Phone: [(604) 374 - 5519]